Using Form response to automate an email

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Posted on 1 Feb 2022 08:06:49 by sgoh

I am trying to use the questions and answers from my Form to automate an email to those responders who select a specific answer.

For example,

Q1) What is your first preferred choice of fruits?

a) Apple

b) Orange

c) Banana

Q2) What is your second preferred choice of fruits?

a) Apple

b) Orange

c) Banana

In my automate, I would like those responders who select Apple as their first and second choice of preferred fruit to receive an email with a PDF that provides all the health benefits of Apple.

I kept getting an error in the last bit of the flow with this error

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tom_riha 10,149 Most Valuable Professional on 01 Feb 2022 at 13:56:44

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Re: Using Form response to automate an email

Hello @sgoh ,

the error tells you that you're trying to use the Form ID (integer) in an 'Apply to each' designed to work with arrays. I think some day in the past Forms were processed this way, but not anymore.

When you work with Forms, you always start with the trigger "When a new response is submitted" followed by "Get response details" where you use the response ID to get the responses and work with them.

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