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Power Automate - Using Flows
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Need help with adding a "pending" reminder to looped approval

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Posted on by 3

Good day everyone!

 

Power Automate/Apps newbie here, and I'm currently working on an Instant approval flow, which triggers with the press of a button on a selected item in Power Apps. This sends the form to whomever the requestor designates as their approver/s. The possible responses are "Approve", "Clarify", and "Reject", and it will keep repeating until they respond with Approve or Reject.

 

 

IanValmonte_0-1687330198024.png

IanValmonte_1-1687330235546.png

Condition: outputs('Start_and_wait_for_an_approval')?['body/responses'][0]['approverResponse']

 

Recently, I thought of a scenario where an 'approver' forgets to respond, which would cause the request to be overlooked. I saw some posts here, as well as on other sites, about using Create an Approval (With a parallel branch that checks on the status, and will send an email after the specified interval):

 

IanValmonte_2-1687330320723.png

 

I want to merge these two concepts, and so far what I've tried is: Replaced the Start and wait for an approval with Create an Approval, then I added a parallel branch with the Do Until which will send an email, and Wait for an Approval has the "Condition - Comment !empty" and "Condition - Approval = Clarify" from the first image, under it.

 

However, when I test it out, the Do Until only runs once, then nothing else happens, so I end up cancelling the test. (It should work since I added a "Send an email" action which has the "Outcome" dynamic content in the body, and it shows the correct value to trigger another Do Until ("Clarify")).

 

Here's what the Do Until looks like:

 

IanValmonte_3-1687330947201.png

 

Initial Condition: outputs('Wait_for_an_approval')?['body/responses'][0]['approverResponse']

Then I tried: outputs('Wait_for_an_approval')?['body/outcome'] ("Outcome" dynamic content)

 

I'd appreciate any help with making this work, or if anyone can suggest alternative ways to accomplish this, that'd be great as well.

At the moment, I'm trying to figure out if it's possible to do this using Start and wait for an approval, but I'm sort of stuck there too.

 

Thank you in advance!

 

P.S. If there's anything wrong with my post, please let me know so I can correct it.

  • Stanley21 Profile Picture
    6 on at
    Re: Need help with adding a "pending" reminder to looped approval

    I have the same issue, my reminder also only run once. Did you find a solution?

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