Side navigation of Knowledge Base articles in Customer Service Portal

(0) Share

Report

Posted on by reanm

Hi everyone

Is there a way to display the Knowledge Article categories in the Customer Service Portal in the side navigation in a tree hierarchy, with the articles in the main pane on the right?

Thanks very much
Rean

All responses (1)

Answers (0)

OOlashyn 3,496 Most Valuable Professional on at

Like (1)

Report

Re: Side navigation of Knowledge Base articles in Customer Service Portal

Hi @reanm ,

You can do it using custom web templates and liquid (to get categories for knowledge article there is a special liquid object - knowledge (see more in docs here)). You can also check this w3school example on how to create tree hierarchies.