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Session Id : 3MU7Fpod1WczQKUhm9DI5X
Power Automate - AI Builder
Unanswered

Error 'Something happened' Form processor in Canvas app

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Posted on 21 Feb 2024 11:08:54 by

Hi All, 

 

I added a form processor to my Canvas app. It should process sticker information, for which I created a document processing model. I added this Sticker processing model to the Form processor - AI model in the app. Yesterday, it worked fine. Now I get the error 'Something happened. Try again later' when I want to upload/add an image. 

Can anyone help? 

Thanks in advance.

 

Kind regards,

Fleur

  • plarrue Profile Picture
    Moderator on 23 Feb 2024 at 09:39:56
    Re: Error 'Something happened' Form processor in Canvas app

    Thanks @fleur2 , would you please create a support ticket to determine what is causing this error
     Get Help + Support in Power Platform - Power Platform | Microsoft Learn

     

    Regards,

    Philippe

  • FC-15010922-0 Profile Picture
    on 23 Feb 2024 at 07:12:13
    Re: Error 'Something happened' Form processor in Canvas app

    @plarrue I get the following message when trying to add a new form processor after removing it;

    fleur2_0-1708672310571.png

    "One or more errors occurred. Reporting the first one: Data source 'default.cds: msdyn_aimodel' is already registered.


    Session ID: cc2cc543-a011-404a-bb21-914e8d4277c7"

     

     

     

    Regards, 

    Fleur

  • plarrue Profile Picture
    Moderator on 22 Feb 2024 at 23:37:44
    Re: Error 'Something happened' Form processor in Canvas app

    Can you try to remove and readd the PCF control Form Processor to your app ?

  • FC-15010922-0 Profile Picture
    on 22 Feb 2024 at 15:17:18
    Re: Error 'Something happened' Form processor in Canvas app

    @plarrue , 

    It looks like my model is somehow not recognized. In my existing app, I can't see anything in AI model (also after refreshing). See image below. 

    fleur2_0-1708614945151.png

    In my new blank app, the model is visible. 

    fleur2_1-1708614988948.png

    However, both the model as well as the applications are in the same solution.

    How can I fix this issue?

  • FC-15010922-0 Profile Picture
    on 22 Feb 2024 at 15:11:03
    Re: Error 'Something happened' Form processor in Canvas app

    @plarrue , 

    When I create a new blank app with a form processor, it works fine. But in the already existing app, it does not work. How can I make this work on the existing app, so I can keep using that app?

     

    Kind regards, 

    Fleur

  • plarrue Profile Picture
    Moderator on 22 Feb 2024 at 12:45:30
    Re: Error 'Something happened' Form processor in Canvas app

    Ok thanks @fleur2 

    Have you tried to start from blank, use your model and try to extract some fields?

     

    Regards,

    Philippe

  • FC-15010922-0 Profile Picture
    on 22 Feb 2024 at 10:23:16
    Re: Error 'Something happened' Form processor in Canvas app

    Hi @plarrue , 

    I'm also experiencing this issue when playing the app from the studio. 

    I didn't change anything in my model.

     

    Kind regards,

    Fleur

  • plarrue Profile Picture
    Moderator on 22 Feb 2024 at 10:11:54
    Re: Error 'Something happened' Form processor in Canvas app

    Thanks @fleur2 

     

    Are you also experiencing this issue when you play the app from the Power Apps studio?

    Did you make any changes in your model?

     

    Regards,

    Philippe

  • FC-15010922-0 Profile Picture
    on 22 Feb 2024 at 07:28:52
    Re: Error 'Something happened' Form processor in Canvas app

    Hi @plarrue , 

    I'm still experiencing the issue. I added an image of the message in the attachment. The same message is displayed on my phone when I play the app.

    It would be great if you could help me! Thanks in advance.

     

    Kind regards,

    Fleur

  • plarrue Profile Picture
    Moderator on 21 Feb 2024 at 19:02:04
    Re: Error 'Something happened' Form processor in Canvas app

    Hi @fleur2 

     

    Thanks for reaching out, are you still experiencing an issue or was it a transient failure?

    Would you please share a screenshot of your app/failure?

     

    Regards,

    Philippe

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