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Power Pages - General Discussions
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the power pages management model driven app not working: empty pages

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Posted on 4 Apr 2025 22:38:46 by 4
Hi,
 
this week my power pages management model driven application is displaying empty lists.
no more websites list displayed, no more lists, pages, page templates etc
all the lists are displaying an empty page instead of the standard grid with the content.
 
I see a huge amount of javascript errors using the browser's developer tools.
mainly "GetClientMetadata failed" 
with these network calls:
 
fetch("<crm url>/api/data/v9.0/GetClientMetadata(ClientMetadataQuery=@ClientMetadataQuery)?@ClientMetadataQuery={%22MetadataType%22%3A%22savedview%22,%22MetadataSubtype%22%3A%22MAIN_APPLICATION_VIEW%22,%22EntityLogicalName%22%3A%22mspp_shortcut%22,%22GetDefault%22%3Atrue,%22DependencyDepth%22%3A%22OnDemandWithContext%22,%22ChangedAfter%22%3A%22410145434%22,%22AppId%22%3A%22b77e3f18-37ec-ed11-8849-000d3af4351b%22}&umv=410145434&mv=413475526&rde=1&api-version=9.1", {
  "headers": {
    "accept": "application/json",
    "accept-language": "en,en-US;q=0.9,fr-CA;q=0.8,fr;q=0.7,en-CA;q=0.6,fr-FR;q=0.5",
    "cache-control": "no-cache",
    "clienthost": "Browser",
    "content-type": "application/json",
    "pragma": "no-cache",
    "prefer": "odata.include-annotations=\"*\"",
    "priority": "u=1, i",
    "sec-fetch-dest": "empty",
    "sec-fetch-mode": "cors",
    "sec-fetch-site": "same-origin",
  },
  "referrer": "<crm url>/uclient/sw.js?cdn=true&gcm=true&uci=true&customPage=false&data=true&clientHost=1&cdnEndpoint=https://content.powerapps.com/resource/uci-infra-web/&cacheMain=true&cdnOwnCache=true",
  "referrerPolicy": "strict-origin-when-cross-origin",
  "body": null,
  "method": "GET",
  "mode": "cors",
  "credentials": "include"
});
 
here the decoded payload:
  1. @ClientMetadataQuery:
    {"MetadataType":"savedview","MetadataSubtype":"MAIN_APPLICATION_VIEW","EntityLogicalName":"mspp_shortcut","GetDefault":true,"DependencyDepth":"OnDemandWithContext","ChangedAfter":"410145434","AppId":"b77e3f18-37ec-ed11-8849-000d3af4351b"}
here the response from the network call:
{
    "error": {
        "code": "0x80040216",
        "message": "GetClientMetadata failed",
        "@Microsoft.PowerApps.CDS.ErrorDetails.ApiExceptionSourceKey": "Plugin/Microsoft.Crm.Metadata.ClientMetadataService",
        "@Microsoft.PowerApps.CDS.ErrorDetails.ApiStepKey": "ccf82b1f-e835-4589-b782-8f6f5dbbcf76",
        "@Microsoft.PowerApps.CDS.ErrorDetails.ApiDepthKey": "1",
        "@Microsoft.PowerApps.CDS.ErrorDetails.ApiActivityIdKey": "71417d62-99e6-439b-9ce1-171aee34b192",
        "@Microsoft.PowerApps.CDS.ErrorDetails.ApiPluginSolutionNameKey": "System",
        "@Microsoft.PowerApps.CDS.ErrorDetails.ApiStepSolutionNameKey": "System",
        "@Microsoft.PowerApps.CDS.ErrorDetails.ApiExceptionCategory": "SystemFailure",
        "@Microsoft.PowerApps.CDS.ErrorDetails.ApiExceptionMessageName": "UnExpected",
        "@Microsoft.PowerApps.CDS.ErrorDetails.ApiExceptionHttpStatusCode": "500",
        "@Microsoft.PowerApps.CDS.HelpLink": "http://go.microsoft.com/fwlink/?LinkID=398563&error=Microsoft.Crm.CrmException%3a80040216&client=platform",
        "@Microsoft.PowerApps.CDS.InnerError.Message": "GetClientMetadata failed"
    }
}
 
any idea?
 
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  • Suggested answer
    Jack.Hawkins Profile Picture
    2 on 10 Apr 2025 at 14:46:37
    the power pages management model driven app not working: empty pages
    I was having this same issue on my environment, it turns out we had enabled the preview setting EnableRoleBasedSystemViews. Once we turned it off the app functioned normally
  • Willgart Profile Picture
    4 on 05 Apr 2025 at 13:32:00
    the power pages management model driven app not working: empty pages
    I have pending update for few components related to the sales, nothing related to the platform itself and the power pages in particular.
     
    the problem appeared tuesday this week. as sometimes there are updates with JS cached, I do not panic and wait 1 or 2 days.
    apparently only my dev environment is impacted, my production one is working fine.
    (and yes, I clear the cache, use another computer, and another browser)
     
    I'll open a ticket with microsoft if the problem persists after the week end.
  • RK2021 Profile Picture
    78 on 05 Apr 2025 at 09:28:49
    the power pages management model driven app not working: empty pages
    How do things look when going to the Maker Studio, or Admin centre > Resources > Power Pages? 
     
    Are any packages waiting to be installed for example? 

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