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View Button Doesn't Pull up The Page

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Posted on by ShondaT

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I created a new form that I added to a new page to in order to create a new request type called TDP Engagement Kick-Off. When I click on the View button for the new request type I get the error that reads "Check the link and try again." I've mirrored everything I can think of from existing working pages in Portal Management to the new page but I haven't found the issue. Any advisement on where to look would be greatly appreciated.

MY REQUESTS:

ERROR:

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ShondaT 228 on at

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@SaiRT14 - it looks like I needed to establish a parent/child relationship between the edit version of the form and the view version of the form via Portal Management.

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SaiRT14 1,990 Super User 2025 Season 2 on at

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Following are the tesps

Enable diagnostic logging for the portal to capture more specific error details.

In Portal Management, navigate to Web Roles and check if appropriate permissions are assigned to allow access to the new page and form.

Make sure that the Entity Permissions are set up to allow read and write access for the request type entity. The lack of proper permissions often results in access issues.

Under Entity Forms, check if the form and entity are configured to point to the correct page and entity.

if you still have issue, please let me know. Thanks.

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