What configuration should I do to make Status Reason editable in the power portal?

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Posted on by Jishnuthapa

Hi Everyone, I have created a lead form where I have added the "Status Reason" field but, while accessing this form into the power portal this field is not getting changes it only shows its current status.
Can anyone please tell me what configuration should I do to make it work?

Thanks

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Power Apps portals

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oliver.rodrigues 9,475 Most Valuable Professional on at

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By default, Power Apps Portals treats status reason fields as protected fields and they can't be directly updated on an Entity Form.

You have a few options here:

Create a separate status field, with the same values as your Status Reason field, then you can add a Workflow/Plugin to update the Lead status based on the selected value of your custom field

Another option would be using the "Additional Settings" to control the status of your lead, this will add buttons to your Entity Form

you can also Create Workflows and add to the same section:

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