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Hi All,
I am going crackers with a floe that I am creating.
Ideally we want to retrieve survey responses from our registration from in Microsoft Flow > then update the relevant contact record in Dynamics.
I think the flow is getting stuck on the response ID field.
I have so far:
When a new response is submitted
Form ID - Practice form
Get Response Details
Form ID - Practice form
Response ID - Response ID
Update a Record
Environment - Dynamics
Entity Name - Contacts
Record Identifier - Response ID
Any Ideas on where Im going wrong?
Hi @Catherine123 ,
I agree with @RobElliott 's suggestion that Response ID is the ID of the submission in the current Forms and its type is number. This is different from the identifier required to update the record.
You need to filter the record that meets the criteria in the Contact and obtain the identifier through the data contained in the submission.
Hope that makes sense.
Best Regards,
@Catherine123 the part that looks wrong to me is the last step: Record Identifier - Response ID because Dynamics won't know which record identifier to update as the response ID from Forms will mean nothing to it. You need to get records from Dynamics based on some other criteria, for example, contact name, and then update it with the details from the form. I know nothing about Dynamics so can't give you any screenshots I'm afraid.
Rob
Los Gallardos
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