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Issue with joining a call & no "chat" button for an assistant help

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Posted on 21 Oct 2024 16:13:35 by CU21101609-0

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Hello,
I'm trying to connect to a Live Q&A session and when I hit the button

it shows me the following issue:

I was trying to find a chat to get any help, but even chat button is not available as it was shown in the video:

Any clue?

Thanks in advance.

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SaiRT14 1,961 Super User 2025 Season 1 on 21 Oct 2024 at 17:24:38

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Issue with joining a call & no "chat" button for an assistant help

Ensure that no pop-up blockers or browser extensions are preventing the chat window from appearing.

Some Live Q&A sessions might have chat disabled by the host. Double-check the event's settings or announcements to confirm if chat is available during the session.

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