Loading of a specific web page is very slow in powerapps portal

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Posted on by Audrey Ma

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Hi all,

I found that the loading of a specific web page is very slow in our powerapps portal.

The page consists of entity form and have 2 Javascript functions to record contact and accout automatically.

No other settings are included, what should I check to confirm the root cause?

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Hugo Bernier Microsoft Employee on at

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Can you take a look at the Performance or Network tab it your browser's Developer Tools and see if there is a resource that is being called that takes longer?

If not, do you have any FetchXML statements (or other Liquid statements)?

Let us know!

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ragavanrajan 7,044 Most Valuable Professional on at

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Hi @Audreyma

Please follow the instructions from @hugobernier . In addition, I would check the lighthouse tab under chrome developer tools. This will provide you clear insights into your entire site performance, accessibility, etc.. screenshot below

Also, Please note there is a high chance your power pages site might be in the Azure cold tier rather than the hot tier. Meaning, that if you do not use the site for a while behind the scene, the Azure web app will push the site builds to cold storage which will also cause a slow load initially.

NB: Please remove any adblockers, or third-party extensions from the browser if you have them.

Hope it helps.
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Audrey Ma 134 on at

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Hi @hugobernier ,
Below is the network screenshot when I redirected from home to the page.
I don't have FetchXML statements (or other Liquid statements) in this page
@ragavanrajan Thank you for your suggestion!
I had a quick check about lighthouse, the performance is extremely bad.
Does it have something with the Azure cold tier you mentioned? Any method to resolve it?

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ragavanrajan 7,044 Most Valuable Professional on at

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Hi @Audreyma

Thanks for the screenshots. It is a great way to analyze what is happening.

Interesting to see your solution page is taking a slow load.

Regarding the Azure Cold tier for the web app > Please raise a ticket with the support team. They can check the backend for you and try to optimise. Adding the link below for reference.

https://docs.microsoft.com/en-us/power-platform/admin/get-help-support?section=activity&ns-enrollment-type=Collection&ns-enrollment-id=w44jbw2wee2rw7

Another suggestion is:

Create a new page and try embedding your form and JS in the new page and delete the old solution page.

Hope it helps.
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Audrey Ma 134 on at

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Hi @ragavanrajan

Thank you so much for your suggestion!

I found that a script of Azure Insight was inserted, after deleting it the webpage loading became much quicker.

Really appreciate all your help!

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ragavanrajan 7,044 Most Valuable Professional on at

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Glad it helped.

Kind Regards

Ragavan

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grayson 13 on at

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what does that script look like? where can i find it? all of my pages going extremely slow.. thanks

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