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Power Platform Community / Forums / Power Pages / Customers are not bein...
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Customers are not being automatically identified when using the conversation form for incoming chats.

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Posted on by Sumanthboge Microsoft Employee

Customers are not being automatically identified when using the conversation form for incoming chats. When a chat messages is incoming expect the customer to be automatically. 

 

Essentially the issue is this article: Identify customers automatically | Microsoft Learn isn’t working even though setup matches.


Can someone help me with this. Thanks in Advance

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