Visual Studio Team Services Connector: Can´t switch authentication account

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Posted on 20 Aug 2018 12:07:23 by ggoodnight

Hi,

I am currently synchronizing Yammer & VSTO with flow. When I connect to the visual studio team services connector it is now taking the account which is currently logged into flow (Microsoft Business Account). What I am trying to do is use my Microsoft Personal Account which is the one assigned to team projects in VSTO. Keep in mind this worked fine until a few weeks ago when I was notified the connector had disconnected.

I have tried the Switch Account function in several different browsers with no luck. I was able to switch accounts with other connectors, just not this one.

My question is this: Is this a bug or is this now by design?

We are using this for my business use to keep subject matter experts (SME) and developers collaborating on work items without the need for my SMEs to learn VSTO.

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ggoodnight 31 on 21 Aug 2018 at 10:34:14

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Re: Visual Studio Team Services Connector: Can´t switch authentication account

Hi @v-yamao-msft,
I probably should have stated in my original post, both of those items have been tried.

Thanks.
Grant
v-yamao-msft on 21 Aug 2018 at 08:47:44

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Re: Visual Studio Team Services Connector: Can´t switch authentication account

Hi @ggoodnight,

Please try to delete the connector then recreate it with your personal account credentials to see if it will work.

Besides, try to clear cache, open the browser in InPrivate mode to create the connector will also help.

If you are still having the issue, please feel free post back.

Best regards,

Mabel Mao