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Session Id : w+XtYL7Kd0P63f+xpX/pXr
Power Automate - Building Flows
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Salesforce Cases flow to Planner Task

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Posted on 3 Apr 2020 19:01:10 by 4

I am trying to create a flow where when a Salesforce case is created, from a certain group, a task is automatically created in Planner.

  • ChristianAbata Profile Picture
    8,947 Most Valuable Professional on 06 Apr 2020 at 12:51:10
    Re: Salesforce Cases flow to Planner Task

    @frankrosi  you can use 

     

    Filter Query - To get a result in your flow by adding a Filter so if you have lots of records and wants just the started with A, you can use filter query.

    Order By - The same as Filter but this takes all value and you can order by ASC o DSC

    Select Query - You can select one record from a list or records.

     

     

  • frankrosi Profile Picture
    4 on 06 Apr 2020 at 12:43:54
    Re: Salesforce Cases flow to Planner Task

    I am just not sure what to fill in for the below fields. The case type is requirement intake if that matters. I would than plan to do the same for when a record is modify 

     

    Filter Query

    Order By

    Select Query

  • ChristianAbata Profile Picture
    8,947 Most Valuable Professional on 04 Apr 2020 at 19:55:37
    Re: Salesforce Cases flow to Planner Task

    @frankrosi  yes, Only one.

  • frankrosi Profile Picture
    4 on 04 Apr 2020 at 19:51:47
    Re: Salesforce Cases flow to Planner Task

    How about for the record type case, but only from a certain queue? 

  • ChristianAbata Profile Picture
    8,947 Most Valuable Professional on 04 Apr 2020 at 01:29:28
    Re: Salesforce Cases flow to Planner Task

    hi @frankrosi  you can do it if you know the record name.

     

    So you can use When a new record is created and then create a task (Planner)

     

    The records are your entities like (Clients, Opportunities, etc)

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