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Power Platform Community / Forums / Power Automate - Building Flows / Blank value on Appende...
Power Automate - Building Flows
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Blank value on Appended Comments email - Append Changes to Existing Text

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Posted on 12 Nov 2020 15:19:55 by sudosaurus 1,597 Super User 2024 Season 1

Hello,

 

I have designed a workflow where if a text comment is added to a multi-line textbox with "Append Changes to Existing Text" enabled, it should send the latest comment value to an email address.

 

Unfortunately this is not working as the comment value is not being passed through on the email.

 

I have built my workflow in Azure Logic Apps however also replicated same issue in Power Automate which shows its not a platform specific issue.

 

My workflow configuration:

sudosaurus_0-1605193930658.png

The "Html to text" action's outputs below are from the "Compose Comments" output.
The HTML Email Template, includes "The Plain Text Content" output from the "Html to text" action.

sudosaurus_1-1605194064571.png

sudosaurus_2-1605194159386.png

 

 

 

  • sudosaurus Profile Picture
    sudosaurus 1,597 Super User 2024 Season 1 on 13 Nov 2020 at 08:41:13
    Re: Blank value on Appended Comments email - Append Changes to Existing Text

    This didn't solve the issue.

    We are using the list within a tab on Microsoft teams and when opening a list item we do not see a command bar button for "Edit All", Save etc. I found that when you update an item this way using the pencil icon, the item is updated but the comment information is not contained in the email.

     

    When I browse the site in a browser I have these options to Edit All and Save and when doing so the comment information is included in the email!

     

     

  • v-litu-msft Profile Picture
    v-litu-msft on 13 Nov 2020 at 06:00:41
    Re: Blank value on Appended Comments email - Append Changes to Existing Text

    Hi @sudosaurus,

     

    I assume there may have other multiple lines text column in the SharePoint list, when you edited them, it triggered the flow but the Comments column has no enough time to get value. So I recommend you could add a delay action under the trigger set it to 1 minute, then use Get item to get the last version:Screenshot 2020-11-13 135254.jpg

     

    Best Regards,
    Community Support Team _ Lin Tu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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