Portal Licensing - Share Logins

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Posted on by GeraldGut

Hi Community,

is there a licensing expert outside who can answer my question? 🙂

The licensing model of Portals is in the new modelling capacity based.

Therefore, we have to pay for each user who logs in into portal (login counts within 24 hours as one login).

Are we allowed to create one contact/login for a company and the company shares this login between different persons?

Are there any other problems with this?

I have in my mind:

- It is not visible which person executed what within portal, as it will always be executed in the logins account

- Person 1 changes Password of the login. Person 2 and 3 and ... do not know the new password and reset again...

- Different permissions for different persons not possible as it is the same login

But focusing on licensing only would this be valid?

Thx and best regards,

Gerald Gut

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Hugo Bernier on at

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@GeraldGut , the licensing for Power Pages has not been announced yet, but keep an eye out for updates very shortly.

In the meantime, can you provide more information about whether your site contacts are employees with Power Apps licenses or external parties? It may help move the conversation forward.

Thanks for your help!

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GeraldGut 92 on at

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Hi @hugobernier,

currently we are using the old licensing model but we are already aware regarding updating to the new model.

We are using internal as well as external contacts.
Meaning:
- Internal users are crm contacts which authenticate with Azure AD --> No licensing cost as they are covered with the CRM license
- External users are crm contacts which do authenticate with User and Password --> Each login uses one login count within 24 hours

So my question is, if it is "legal" regarding the licensing model to have multiple persons (external) which uses one login.
e.g.
Person1: Max Mustermann
Person2: Max Mustermann2
Person3: Max Mustermann3
all three uses the same contact/login (same user and password) with name "accountlogin" to get access to the Portal.
This would result in only 1 login count within 24 hours also when all three persons login multiple times.

Is this conform?

Currently each person has its own login/user (CRM Contact).

Thx and best regards,
Gerald Gut

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ragavanrajan 7,044 Most Valuable Professional on at

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Hi @GeraldGut

Thank you for explaining it to us.

Ground Rule: It is not the best practice to share the login with multiple users

Reason: For Auditing, it is hard to track who has done what, if they have the highest privilege. You are making the portal with a high risk. Data security will also be compromised.

Note: Local login will be deprecated, the best practice is to use Azure AD B2C

Hope it helps.
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GeraldGut 92 on at

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Hi @ragavanrajan,

thx for your feedback.
Do you have already some insights regarding the B2C Azure topic?
Is there a manual how to use the new authentication and how this will be used by customers? Is there a username and pw necessary?
I heard the first time about this. Is there a deprecation plan, when the local login will be removed?

Best regards,
Gerald

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ragavanrajan 7,044 Most Valuable Professional on at

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Hi @GeraldGut

Yes, the Local login will be deprecated soon.

Azure AD or Azure AD B2C is the preferred method to log in.

Official link: Please click here

Hope it helps.
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