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Power Platform Community / Forums / Power Automate - Using Connectors / Adobe Sign vs Adobe DC
Power Automate - Using Connectors
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Adobe Sign vs Adobe DC

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Posted on 10 Oct 2018 16:52:34 by KevinB_GGW 33

The Adobe Sign connector will be of great help in solving an issue with signing and managing policy documents.  

 

My organization has an Adobe DC for Teams license, but when I try to create an Adobe Sign connection and sign in using my Adobe ID, the create connection process doesn't finish.  I talked to Adobe, and they said that "Fill and Sign" within Adobe DC is the same functionality as the standalone Adobe Sign web service.

 

Does the Adobe Sign connector only work with the web service? 

I have the same question (0)
  • vanderben Profile Picture
    vanderben 50 on 02 Apr 2021 at 03:07:57
    Re: Adobe Sign vs Adobe DC

    I believe that your issue is because according to this you need an Adobe Sign for enterprise plan, which is one step up from Adobe Document Cloud for Teams subscription. The main difference is that it gives you access to APIs, which is used for the Power Automate connector. 

  • KevinB_GGW Profile Picture
    KevinB_GGW 33 on 25 Mar 2020 at 18:59:45
    Re: Adobe Sign vs Adobe DC

    Sorry just seeing this.  You need an Adobe Sign Enterprise license

  • JeffreyS Profile Picture
    JeffreyS 6 on 04 Feb 2020 at 18:47:40
    Re: Adobe Sign vs Adobe DC

    @KevinB_GGW When you say need an enterprise license, do you mean Office 365 (E3 etc) or Adobe?  I have been trying to get my 365 small business account and Adobe DC pro with esign to work together to find this deal breaking info. 😞

  • KevinB_GGW Profile Picture
    KevinB_GGW 33 on 22 Apr 2019 at 20:45:36
    Re: Adobe Sign vs Adobe DC

    After a very frustrating time navigating all of this (without a ton of help from MS or Adobe), we learned that the only Sign license that supports the Flow integration is the Adobe Sign for Enterprise license.    It is actually in the fine print of the documentation, but we only figured it out after purchasing the Adobe Sign for Teams license.  

     

    We went ahead and purhased the enterprise license for a single user, and I have successfully created the flow; it works like a charm

  • SteffenH Profile Picture
    SteffenH 8 on 22 Apr 2019 at 19:04:44
    Re: Adobe Sign vs Adobe DC

    Has there been a solution to this yet? i can't get it to work. My free trial works fine, but when using the account for produciton and after paying.....it just spins. 

  • rjhale Profile Picture
    rjhale 212 on 13 Mar 2019 at 02:07:01
    Re: Adobe Sign vs Adobe DC

    Agreed.  That's certainly not a solution. 

     

    I'm experiencing the same problem where the enterprise sign in simply redirects me to Adobe Sign, but the Flow connection is never fully established.  If I close the window, the Flow never establishes the connection. 

     

    Any help getting this resolved would be much appreciated.  Thanks. 

  • Community Power Platform Member Profile Picture
    Community Power Pla... on 17 Feb 2019 at 22:14:15
    Re: Adobe Sign vs Adobe DC

    I'm having the same problem. Each time I try to sign in, and enter my credentials, it takes me to the Adobe Sign web page, which then doesn't fix the connection. 

     

    It appears from this solution that i'm just supposed to "keep trying?" That doesn't seem like a solution to me.

  • KevinB_GGW Profile Picture
    KevinB_GGW 33 on 18 Oct 2018 at 13:00:56
    Re: Adobe Sign vs Adobe DC

    It worked when I just tried it.  Thanks!

  • Verified answer
    v-bacao-msft Profile Picture
    v-bacao-msft on 18 Oct 2018 at 01:16:20
    Re: Adobe Sign vs Adobe DC

    Hi @KevinB_GGW,

     

    I also encountered this problem when I first tested it, but after many attempts, it will jump to the correct authorization interface and complete the action.

    I think this is a problem with the redirect URL setting of the Adobe Sign connector. It should be a jump to the authorization interface, not the home page.

     

    Best Regards,

    Barry

     

  • KevinB_GGW Profile Picture
    KevinB_GGW 33 on 16 Oct 2018 at 18:05:08
    Re: Adobe Sign vs Adobe DC

    I created a free account and it worked.  But when I deleted the connector and attempted to create the connector again, the sign-in process during the connector creation dialogue behaved as it had with my existing Adobe account, that is, instead of completing the action, it simply logged into my Adobe account.

     

    AdobeSignConnectorLogin.JPG

     

    Thanks

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