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Preview function suddenly stops working (portal provisioning takes forever)

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Posted on by KR-24070732-0

Hello everbody,

I'm new to Power Pages and trying to learn it now. I have been building a site on Power Pages for a while. Before yesterday, I was able to always preview my site but yesterday, all of a sudden, when I clicked "preview", it only showed the message "Getting set up... This might take a while". Today, it stills only show this message when I click "preview" and this happens on every site on my environment. Could anybody please tell me what's the cause of this problem and how can I solve it? Thanks so much in advance.

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oliver.rodrigues 9,425 Most Valuable Professional on at

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Looks like an issue with your Portal solutions, if that doesn't fix itself, I suggest you open a support ticket with Microsoft so they can see what's going on

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VIP0289 18 on at

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You are not alone, I have a user with the same issue currently

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LucyCC 95 on at

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I've got exactly the same problem, only started using Power Pages yesterday but have not been able to preview my site. Stuck on "Getting set up... This might take a while". Have raised a support ticket.

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KR-24070732-0 on at

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Please update if you receive any answer or can fix the problem

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victorlee1 45 on at

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Hi there. I am also having this issue. It's a new website and I can't preview any pages, even a blank one. Same message and spinner. It's been more than 12h waiting.

I have restarted the website, no luck.

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Lucas001 2,529 Super User 2026 Season 1 on at

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Hi guys,

there have been some issues with power pages yesterday as far as I know.

The issue has been resolved today in the morning for me, so I guess the support is fixing things in the backend.

Is anyone of you having a public page which runs smoothly even you cannot access the preview or are all in development and the preview function the way to see your changes?

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victorlee1 45 on at

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Hi all.

I had a call with MS support and they have said there's nothing on their end (as a known issue), but they would investigate.

After seeing @Lucas001 message, I tried again and guess what? It is working!

go figure...

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LucyCC 95 on at

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Mine still not working, have support call booked tomorrow.

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KR-24070732-0 on at

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Mine is also still not working unfortunately

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LucyCC 95 on at

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Had support call, no solution offered, told to await follow up email. Portal still in ‘getting set up’ state. Microsoft agent muttered something about website bindings but he couldn’t find anywhere to address them. Will update with what I’m told via email.

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