Hi,
I am looking to implement a scenario similar to a Contact Us form, however with the information recieved on the Portal (anonymous users without a registered profile); I need to create a Contact and an Enquiry record.
Example:
I have 5 fields on the Portal form - First Name, Last Name, Email Address, Subject, Description.
Upon Submitting this enquiry, the system should create a contact if it does not exist (based on last name and email address) and create an Enquiry against the contact. If the contact already exists, then create Enquiry record.
Can this be achieved via Portal or would this require a plug-in to be triggered to retrieve the contact and link the same with the
enquiry?
Thanks.