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Community site session details

Community site session details

Session Id : UKqZMPWD0d7dewXP2iMF74
Copilot Studio - Publish & Channel Management
Unanswered

Bot not respnding in Teams

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Posted on 7 Feb 2024 22:54:18 by 126

Hi,

With the help of my Teams administrator. I manage to publish my dev bot in Teams using the options below.

powerdevkris_0-1707346366750.png

But my bot is not responding in Teams at all. Is there another settings that i need to check to make this work?

  • citron-truc Profile Picture
    394 on 13 Feb 2024 at 10:17:50
    Re: Bot not respnding in Teams

    Good morning,

     

    I hope you are doing well. I had a problem with something like that It came from a badly designed topic :
    My topic said "Good morning" + Username and would trigger before my user authentified. This would result in an error since the chatbot didn't know the Username (I wasn't authentified yet). If you call a topic that demands user authentication but the authentication topic doesn't trigger this can lead to a deadlock.

     

    More generally : if you have an error in copilot studio, most times it will fail silently and try to move on. Try to deploy on the test app and do extensive testing (on the authentication part, it can be complicated to tests).

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