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Power Platform Community / Forums / Power Apps / Power App Automate Flo...
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Power App Automate Flow with Power App form with Approval Emails can they both update and notify email?

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Posted on by 8

Hi, I have built an approval flow in power apps and it works great, my only issue is if someone updates using the powerapps form, the approval emails are still showing active. Is there a way to update this?

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  • StalinPonnusamy Profile Picture
    Super User 2024 Season 1 on at

    Hi @AMOUS 

     

    Each approval request is tracked in Dataverse table (Approval Request and Approval Response) when Power automates send the approval request. The system does not know when you approve using powerups.

     

    StalinPonnusamy_0-1632452653962.png

     

    In general request will expires in 30 days. I remember using power automate we can cancel or close the email request.

     

  • AMOUS Profile Picture
    8 on at

    Thanks, any chance in the flow when we are checking for the approval item using variable we can set this to or and Sharepoint

    AMOUS_0-1632453581766.png

    to add a row? and make it the sharepoint value and switch it to or? then it could update the teams and approval email? 

     

    AMOUS_1-1632453678780.png

     

    AMOUS_2-1632453733725.png

     

  • StalinPonnusamy Profile Picture
    Super User 2024 Season 1 on at

    Hi @AMOUS 

     

    In the past, I put the delay for 1 day and check if the item is approved already then cancel the flow. This means while waiting (User outcome) for the flow it checks every day to see whether this is approved or not using other mode and close it if already approved.

  • AMOUS Profile Picture
    8 on at

    But I need the flow to move forward to the additional approvers. There are layers of Tiers for approvals in the flow, canceling it will not allow this item to be fully approved. 

     

  • StalinPonnusamy Profile Picture
    Super User 2024 Season 1 on at

    Sorry, I didn't explain it correctly. We need to run a parallel action

    1. Wait for the approval

    2. Check every day whether it's approved or not using delay

     

    The next step will proceed, either one of the success

     

    Mockup

    StalinPonnusamy_0-1632455554735.png

    The main concept is we are dynamically resetting the date on delay until. If it's approved then delay until becomes current so it won't wait again.

  • AMOUS Profile Picture
    8 on at

    Thanks, I think we are getting somewhere. Does it say approved in the messaging in Teams and Outlook? Can you share what your condition 2 would look like? I am not wanting leaders to have to keep looking at something their admin assistant approved after they update it or if someone is told to approve in the app (form) for multiple leaders after a discussion I would like for the messaging in Teams/Outlook from the approval email to be updated in order for the Leader to know what actually needs attention. 

    AMOUS_2-1632456823581.png

     

    AMOUS_1-1632456672017.png

  • StalinPonnusamy Profile Picture
    Super User 2024 Season 1 on at

    Yes Response will be "Approved" or "Rejected"

     

    • Have a variable called "ExitNow" and default false
    • Loop - Do until ExitNow to true
    • Delay 1 day
    • Check the item is changed the status (Completed, Approved, Rejected) - Based on your system
    • Set variable to true if approved

    Here is the flow look like

    StalinPonnusamy_0-1632456975612.png

    StalinPonnusamy_2-1632457053904.png

    StalinPonnusamy_3-1632457071149.png

     

     

  • StalinPonnusamy Profile Picture
    Super User 2024 Season 1 on at

    Hi @AMOUS 

     

    Please let us know if anything needs on your post. We can help with this.


    Please do not forget to give kudos if you find the suggestion helpful or Accept it as a solution if works fine to help other users to find it useful.

     

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