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Error: Convert file to PDF

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Posted on 17 May 2023 03:51:06 by Nikola2

I am getting this error and have tried as many provided work arounds in other similar chats as I can, but none of them are working. I've recreated the flow from the start with no change, and have tried convert from path as well - still errors. Please let me know if you can see anything that will help - the flow is taking responses from MS Form, putting them into a Word template with quickparts, saving then converting to PDF and emailing to the responder. I have been using this flow for years with occasional kinks when something in PowerAutomate updates/changes, but am at a loss for how to fix.

This is where I get the below error:

INPUTS
{

"host": {

"connectionReferenceName": "shared_onedriveforbusiness",

"operationId": "ConvertFileByPath"

"parameters": {

"path": "/2022 Educator Capability Days/2023 May 31/testingtestingBringing Industry to the Training Environment.docx",

"type": "PDF"

}

OUTPUTS

{

"statusCode": 415,

"headers": {

"Pragma": "no-cache",

"Transfer-Encoding": "chunked",

"x-ms-request-id": "bc5a49b1-d240-49e1-a0d5-e8b85bc26cbc",

"Timing-Allow-Origin": "*",

"x-ms-apihub-cached-response": "true",

"x-ms-apihub-obo": "false",

"Cache-Control": "no-cache",

"Date": "Wed, 17 May 2023 02:25:07 GMT",

"X-AspNet-Version": "4.0.30319",

"X-Powered-By": "ASP.NET",

"Content-Type": "application/json",

"Expires": "-1",

"Content-Length": "717"

"body": {

"status": 415,

"message": "Error from Office Service. Url=https://wordcs.officeapps.live.com/document/export/pdf HttpCode=UnsupportedMediaType cert=subject:;thumbprint: ResponseHeaders=X-ErrorCode: WordDocumentHasMetroTemplateContentNonMetroTemplateExtension\r\nX-ClientCorrelationId: bc5a49b1-d240-49e1-a0d5-e8b85bc26cbc\r\nX-ServiceCorrelationId: bc5a49b1-d240-49e1-a0d5-e8b85bc26cbc\r\nX-ErrorCategory: NotSupported\r\nX-IsRetriable: False\r\nX-ConversionTimeInMs: 125.0045\r\nX-FileDownloadTimeInMs: 781.2629\r\nCache-Control: private\r\nDate: Wed, 17 May 2023 02:25:07 GMT\r\nServer: Microsoft-IIS/10.0\r\nX-AspNet-Version: 4.0.30319\r\nX-Powered-By: ASP.NET\r\n",

"source": "api.connectorp.svc.ms"

}

All responses (14)

Answers (1)

Neeta 2 on 24 Jul 2024 at 12:00:52

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Error: Convert file to PDF

Hi

I am also facing same type of error. i was trying to convert doc file into pdf but certainly it is not happening.

Please help me in this.
Mikee7891 Microsoft Employee on 06 Mar 2024 at 18:13:56

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Re: Error: Convert file to PDF

hi @ViditGholam ,

I am using the When a file is created trigger and is using a dynamic content File ID. Here's how it looks like.

I tried replicating your flow with the same parameters and a test file. In Modern view this is what copilot is telling me. But the file is in the OneDrive folder.

This is what the flow looks like.
VIDIT 666 on 05 Mar 2024 at 05:23:58

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Re: Error: Convert file to PDF

Hi @Mikee7891,
I uploaded a DOCX file to one drive
my looks like this
final output

Hope this helps.
VIDIT 666 on 05 Mar 2024 at 05:23:53

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Re: Error: Convert file to PDF

Hi @Mikee7891,
I uploaded a DOCX file to one drive
my looks like this
final output

Hope this helps.
Mikee7891 Microsoft Employee on 04 Mar 2024 at 22:50:57

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Re: Error: Convert file to PDF

I'm trying to build a simple flow that automatically converts a docx file saved in a folder in my Onedrive into a PDF and save it in a Sharepoint location, but I keep getting an error message at the conversion step.

Error from Office Service. Url=https://wordcs.officeapps.live.com/document/export/pdf HttpCode=NotFound cert=subject:;thumbprint: ResponseHeaders=Connection: close
Date: Mon, 04 Mar 2024 22:49:12 GMT
Server: Microsoft-IIS/10.0
X-Powered-By: ASP.NET
Nikola2 32 on 18 May 2023 at 05:44:07

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Re: Error: Convert file to PDF

Thanks @ViditGholam , great point I'll look into that!
Cheers 🙂
VIDIT 666 on 18 May 2023 at 05:28:48

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Re: Error: Convert file to PDF

Hi @Nikola2

Happy to help!

One more tip instead of creating a file in SharePoint first and then updating it you can just create a word template. and then use populate word document and save it directly to one drive and then convert it, this currently flow will bloat your storage as you are storing the same file twice.
Nikola2 32 on 18 May 2023 at 05:23:00

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Re: Error: Convert file to PDF

Thanks so much @ViditGholam , that worked and everything ran properly - I feel a bit silly now as I should have tried that in troubleshooting!
Cheers 🙂
Verified answer

VIDIT 666 on 18 May 2023 at 05:15:20

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Re: Error: Convert file to PDF

Hi @Nikola2 ,

I think you need to pass document type here it should ne {Name}.docx
Nikola2 32 on 18 May 2023 at 04:15:40

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Re: Error: Convert file to PDF

Hi @ViditGholam , sure thing here are all the images. I've been using this flow successfully for 3 years now haha. Very frustrating when I have to create a new one for a new form/event and this happens!