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Invites broken, need help!

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Hi everyone,

Recently I have come across an issue where I can not redeem my invitations. This is weird, since it used to work before and we haven't changed anything.

I am currently getting the following error:

System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: Workflow must be marked as on-demand or child workflow. (Fault Detail is equal to Exception details:
ErrorCode: 0x80045046
Message: Workflow must be marked as on-demand or child workflow.
TimeStamp: 2022-12-30T12:12:49.0000000Z

Once I set the related workflow (Invite Redemption) to an on-demand or child workflow I get the following error:

System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: adx_inviteredemption With Id = 5fc375b4-2788-ed11-81ad-0022489fdd2b Does Not Exist (Fault Detail is equal to Exception details:
ErrorCode: 0x80040217
Message: adx_inviteredemption With Id = 5fc375b4-2788-ed11-81ad-0022489fdd2b Does Not Exist
TimeStamp: 2022-12-30T12:20:11.0000000Z

I do not know how to fix this process. I have tried updating the portal packages, but it didn't fix it.
This happens when I am registering with a new account. The account is saved, and can be used to log in to the portal, but web roles and 'Assign to Account' do not process.

If I do this when I am redeeming an invitation and I check the I have an existing account, the same thing happens with the following error:

OriginalException: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: adx_inviteredemption With Id = 5fc375b4-2788-ed11-81ad-0022489fdd2b Does Not Exist (Fault Detail is equal to Exception details:
ErrorCode: 0x80040217
Message: adx_inviteredemption With Id = 5fc375b4-2788-ed11-81ad-0022489fdd2b Does Not Exist
TimeStamp: 2022-12-30T12:27:00.5031030Z

Does anyone else have this problem, and if so how can this be fixed? This is a crucial part in our process and we have no insight in fixing this. Any help is appreciated! Thanks in advance 🙂

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Answers (1)

ragavanrajan 7,036 Most Valuable Professional on at

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Re: Invites broken, need help!

Hi @apangeles

There are some known issues with redeeming invitation functionality.

Have a look at my article

https://ragavanrajan.medium.com/power-pages-password-reset-error-part-1-582ac1dd606d

It is closely related to the issue.

Hope you can find some lights from the article.

Hope it helps.
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apangeles 234 on at

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Re: Invites broken, need help!

@Anonymous

I have a problem redeeming my invitations. Did you make flows to redeem the invitations via Power Automate flows??
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Community Power Pla... on at

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Re: Invites broken, need help!

Hi,

Thanks for your reply. We've noticed that the different workflows behind the invitation process were not working or empty, so we have replaced those with power automate flows, and all is working fine now. Thanks for your help!
oliver.rodrigues 9,319 Most Valuable Professional on at

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Re: Invites broken, need help!

You don't need and probably shouldn't mark the "I have an existing account", I can't remember the functionality behind it, but I learned to never use it basically.

Are you assigning Web Roles or to an account as part of your invitation? if you remove that, does it work fine?

can you share a snapshot of your invitation record?