Jira Create an Issue Connector (V3) 502 Error

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Posted on 29 Sep 2023 05:46:58 by tehtharrik

I keep getting this error when trying the v3 connector to jira to create an issue:

The dynamic operation request to API 'jira' operation 'ListIssueTypesFields_V2' failed with status code 'BadGateway'. Error response: { "error": { "code": 502, "message": "Field 'reporter' of type 'user' is not supported. Please see connector documentation for more info.", "source": "australia-001.azure-apim.net", "path": "choose\\when[1]\\choose[1]\\when[4]", "policyId": "", "clientRequestId": "cbf45aa7-8636-4ea7-aff3-ff40ca74c639" } }

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NM-18051151-0 2 on 18 May 2025 at 11:51:21

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Jira Create an Issue Connector (V3) 502 Error

Same issue here.
oriolnadal 8 on 01 Mar 2024 at 09:46:11

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Re: Jira Create an Issue Connector (V3) 502 Error

Same issue
clarkster 3 on 14 Dec 2023 at 16:52:02

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Re: Jira Create an Issue Connector (V3) 502 Error

How do we overcome this type of error?

I am also trying to build a Power Automate flow that creates issues in one of our Jira projects and am attempting to use the Create a new issue (V3) Jira action, however, the connection fails to load the available Issue Type Id values.

I know that my connection credentials are correct, because I am able to load the full list of available projects in my organization. Even when I manually enter the Issue Type Id, I still receive an error message stating that the action “Failed to retrieve dynamic inputs. Error details: 'The dynamic operation request to API 'jira' operation 'ListIssueTypesFields_V2' failed with status code 'BadGateway'. Error response: { "error": { "code": 502, "message": "Unable to parse Jira configuration. 'projects' are empty.", "source": "msmanaged-na.azure-apim.net", "path": "choose\\when[1]\\choose[1]\\when[4]", "policyId": "", "clientRequestId": "691f85ad-d622-4451-a549-05bc02816a89" } }'”