Unable to open PDF in email generated via Power Automate (originally based on MS Forms outcome)

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Posted on 16 Jan 2024 09:07:01 by Sjoerdvdvaart

Hi community,

I created a flow based on the string from this video (Save MS Forms response to PDF (quick & easy) (youtube.com)). The flow runs perfectly and I am able to open the converted PDF file in my Onedrive. Ideally I want to send the PDF to the email of the one filling in the Microsoft forms. This email is send and the PDF is generated, however when opening the file in edge it gives the following error: "We can't open this file. Something went wrong."

Via Adobe I receive the following error:

I have read some comments on base64tobinary but this also doesn't seem to work as flow is not running correctly. It could be that I am doing something wrong.

Below my flow:

Help would be really appreciated!

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Answers (1)

Sjoerdvdvaart 8 on 16 Jan 2024 at 12:38:55

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Re: Unable to open PDF in email generated via Power Automate (originally based on MS Forms outcome)

Thanks, this worked!
Verified answer

v-yetonggu-msft on 16 Jan 2024 at 09:56:15

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Re: Unable to open PDF in email generated via Power Automate (originally based on MS Forms outcome)

Hi @Sjoerdvdvaart ,
Do you want to create a pdf file and send it as an email attachment by submitting your answers to MS Form?
If so, I have simplified your flow.
You can create another simple flow to see if you can open the attachment in the email.
Best Regards,
Sunshine Gu
Sjoerdvdvaart 8 on 16 Jan 2024 at 09:37:30

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Re: Unable to open PDF in email generated via Power Automate (originally based on MS Forms outcome)

Hi Sunshine Gu,

Thanks for taking the time to respond. Can you please be a little more specific?
v-yetonggu-msft on 16 Jan 2024 at 09:32:15

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Re: Unable to open PDF in email generated via Power Automate (originally based on MS Forms outcome)

Hi @Sjoerdvdvaart ,

Best Regards,
Sunshine Gu