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Session Id : fZ7BWCttQLsDDRMclSoCg1
Power Automate - Building Flows
Answered

Start and wait for an approval timed out?

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Posted on 30 Jun 2021 12:59:55 by 189

I keep getting a failed flow with this error message - this normally works without issue?

ActionTimedOut. The workflow action 'Accountable_Owner_Approval' timed out while waiting for webhook callback.

 

Settings for the step are below;

RRMX1_0-1625058010209.png

 

  • Ashish-neo Profile Picture
    11 on 16 Jan 2023 at 04:57:46
    Re: Start and wait for an approval timed out?

    Just Remove the retrying policy and add time as (PT1M for a minute interval).

  • Verified answer
    RRMX1 Profile Picture
    189 on 22 Jul 2021 at 12:02:37
    Re: Start and wait for an approval timed out?

    Solved this by removing the Retry policy completely

  • RRMX1 Profile Picture
    189 on 06 Jul 2021 at 08:13:00
    Re: Start and wait for an approval timed out?

    my flow is below - it's an approval flow for document control. It's triggered directly from a list for a specific item - I've no had this problem before, I've tested it over weekend and it seems to be if the approver doesn't approve right away it's timing out.

     

    I already have a complicated loop under Retry because this type of flow was failing because the document was being locked by the approver when they opened it to review and the document was taking time to register the approver had closed it down.

     

    Do I just need to change the settings in Approval part to be "live" for longer?

    RRMX1_0-1625559074307.png

     

    RRMX1_1-1625559225980.png

     

  • rrovira Profile Picture
    Microsoft Employee on 01 Jul 2021 at 15:29:49
    Re: Start and wait for an approval timed out?

    Hello, @RRMX1!

    Can you share a little bit more information? How is the flow being triggered? 

    Cheers! 

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