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Power Apps - Power Apps Governance and Administ...
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Help understanding why my connection references turned off after importing a managed solution into prod

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Posted on by 550

Hello - I have a solution containing a canvas app, with 18 connection references, 7 environment variables and 15 cloud flows. Everything was working but I wanted to move the connection references to our Service Account rather than my account directly so I followed the directions on removing connections in each of the flows and replacing with connection references before exporting from dev to prod.

 

But while testing this morning, my flows which are initiated by a button in my app are no longer triggering. After using the monitor tool, I realized that all of my connection references had switched OFF after importing to prod so none of the flows that are triggered inside my app are working.

 

How do I change these back to ON? I've read other posts telling people to copy their code, remove the flow and re-create in their app and I'm just cringing at the thought of having to do all that work again.

 

Any advice on what I did wrong and how do I set this up correctly would be sincerely appreciated. We're on the brink of deployment and now nothing is working.  

 

Inside my solution, all connection references are OFF after being imported into PROD:

kky1_0-1681241497128.png

But when I look at the flows, I am the owner in the Solution in the PROD environment:

kky1_1-1681241543606.png

 

In the DEV environment, the service account is listed as the app owner:

kky1_2-1681241657393.png

In DEV, the connection references are all OFF even though I went through each flow and removed connections in order to establish environment variables and connection references. 

kky1_3-1681241728895.png

Please help anyone!

@kky1 

  • kky1 Profile Picture
    550 on at
    Re: Help understanding why my connection references turned off after importing a managed solution into prod

    Thank you so much @Velegandla! I reset the connection reference to a different connection as myself instead of the service account and the button worked. It was a reference to the Office365 connector so I'm not sure if maybe it had to do with the permissions for our service account. In the end, I'm just happy it is working! Thank you!

  • Verified answer
    velegandla Profile Picture
    202 Super User 2025 Season 1 on at
    Re: Help understanding why my connection references turned off after importing a managed solution into prod

    @kky1 

    Connection references will be always in off state. 

     

    Did you try to reset the connection references after you deploy it in Prod?

     

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