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Session Id : LnhiSUlp5Et/LdcHjX/ZrT
Power Automate - Using Flows
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Newbie to flows: email won't send to person besides me

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Posted on 1 Mar 2023 19:15:05 by 3

I'm trying to create a super simple approval workflow (i.e., when I say a Word doc in a SharePoint doc library is ready, notify people and have them approve or reject).

 

I've discovered what I think are 2 ways to do this:

  1. Workflow: If I right click the file, choose Automate then Request Sign-off – this adds the nice Sign-off Column to the Doc library, sends email, and notifies via Teams (as I understand it, this is part of the SP Modern experience)
  2. Power Automate: If I right click the file, choose Automate then Request Approval (everyone must approve) for a Specific File – this does NOT use the Sign-off Column (which is a con for me), sends email, and notifies via Teams 

The problem I'm having is that if I put my name/email into the Approver box, I get the notifications as expected (on email and Teams). But if I put my boss' name/email, she doesn't get anything. This happens for BOTH of the above options.

 

She has permissions for the site, same as me.

So, what am I missing?

 

Thanks,

Kali

  • kalipatrick Profile Picture
    3 on 02 Mar 2023 at 20:14:51
    Re: Newbie to flows: email won't send to person besides me

    OK, so since this post, I've learned that the Request Sign-Off bits are deprecated, so that leaves option 2.

     

    I deleted my flow and instead selected the "Request Approval in Teams for a Selected Item in SharePoint", and modified that flow to be an everyone must approve.

     

    When I run a test, it fails -- I'm expecting that makes sense, because during testing I am not specifying an email. When I run it on the actual item in the doc library, again, I get the expected email/teams notification.

     

    BUT, if I use anyone else other than myself (profile or email), they don't appear to. Can anyone help me understand why this might be the case?

     

    kalipatrick_0-1677787991238.png

     

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