Hey,
If you're seeing an "invalid connection" message when using the Office 365 Outlook connector in Power Automate, here are a few things you can check to get it working:
1. Check your connection
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Go to https://make.powerautomate.com
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In the left menu, click on Data > Connections
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Look for the Office 365 Outlook connection
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If it shows an error or warning, click it and try to re-authenticate
2. Delete and recreate the connection
Sometimes the connection gets stuck. Try:
3. Make sure you're signed in with the right account
Using multiple Microsoft accounts in your browser can cause confusion. Try:
4. Check if you have the required license
If your account doesn't have an Outlook/Exchange Online license, the Outlook connector won’t work.
You can confirm this by checking with your Microsoft 365 admin or viewing your license info under https://portal.office.com/account → Subscriptions.
5. Admin or DLP restrictions (for work/school accounts)
If you're in an organization, your admin may have restricted access to certain connectors. You might need to:
Let us know how it goes or if you can share a screenshot of the error — happy to help!
If this solved your problem, please mark it as Solved to help others find the solution faster.
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Thanks, and happy building!
