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Power Platform Community / Forums / Power Automate / "When a new email arri...
Power Automate
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"When a new email arrives in a shared mailbox (V2) " is raising this error "The specified object was not found in the store., Default folder Inbox not found."

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Posted on by johnjohn123 3,514

I have created a "When a new email arrives in a shared mailbox (V2)" flow using a service account named SharePointDev, and using this service account's outlook i can add the mailbox as follow:-

 

johnjohn123_0-1695750014900.png

 

Inside the workflow i define the following, where the To is an environment variable representing the shared mail box and the From is a personal outlook account:-

 

johnjohn123_0-1695750951332.png

 

 

but when an email is sent, the workflow will not get triggered, and the workflow will raise this error:-

 

johnjohn123_3-1695750712438.png

 

when i click on the error details i for this error "The specified object was not found in the store., Default folder Inbox not found." :-

 

johnjohn123_1-1695750115914.png

 

so what could be causing this issue? is it a bug or a permission issue?

 

Categories:
Building flows
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  • Verified answer
    Matthy79 Profile Picture
    Matthy79 4,188 Super User 2024 Season 1 on at

    Hello @johnjohn123 

     

    Normally you don’t provide the name of the folder, but the unique ID. You can name all folders the same but it still works because of the id in the background.

     

    I would suggest you type in the real address manually, select the folder you want to check. Hit … and click on peek code. There you will get the ID of the folder. Now you can create another variable using this ID when selecting the folder. Of course you could use the other variable again for selecting the „Original Mailbox Adress“.

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