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can't assign web roles to contacts

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Posted on by m_Abdelbar

i have an issue whenever i create a new role in the web roles i can't seem to assign any contact to it when i press on the "related" tab it says no data available, I've tried to add the roles from the "contacts" view and then choose a contact and assign the role to it but still I'm unable to find the role when i lookup it's name

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m_Abdelbar 10 on at

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i solved it somehow it seems to work from the general tab in a contact and not from the related view

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Abhishek Bihani 45 on at

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Hi @m_Abdelbar , Looks like your power pages enabled for Advanced data model. If you enable Advanced data model web role <-> contact assignment can be done from General tab.

Thanks,
Abhishek

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Harsh3105 2 on at

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How did you solve it . Could you please elaborate

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ragavanrajan 7,044 Most Valuable Professional on at

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Hi @m_Abdelbar

If you are using the enhanced data model. Try the following method

In Power Pages Management

1. Under Security > Contacts > Choose the contact

2. Related > Web Roles > Add Existing Web role

Adding a screenshot fro your reference. Refer all the highlighted pink boxes

Hope it helps.
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