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Planner and Teams Connection Invalid, BUT Project online connection is working and functioning correctly.

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Posted on 17 Mar 2020 17:28:50 by gb2020

I keep getting invalid connection errors when trying to build an automated flow when using Planner or Teams. I am able to establish a working connection to Project Online though. I've tried some of the fixes listed on the community but none of them allow me to interact with Teams and Planner.

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v-litu-msft on 19 Mar 2020 at 07:46:14

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Re: Planner and Teams Connection Invalid, BUT Project online connection is working and functioning correctly.

Hi @gb2020,

Thank you for your reply, so you have the enough license but still couldn't create the MS teams connection, for this issue, you can connect with the Support for Seek further help:

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
gb2020 16 on 18 Mar 2020 at 10:01:03

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Re: Planner and Teams Connection Invalid, BUT Project online connection is working and functioning correctly.

Thanks @v-litu-msft

I do have a Business Premium account and I'm able to use Teams and Planner when logging in normally, I'm just unable to establish the connection through power automate.

Kind regards,
v-litu-msft on 18 Mar 2020 at 06:56:13

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Re: Planner and Teams Connection Invalid, BUT Project online connection is working and functioning correctly.

Hi @gb2020,

What's your current license for Office?

If the account you use has no Business Premium or Essentials license, the Microsoft Teams service is not supported, please refer to the website:

https://products.office.com/en-us/compare-all-microsoft-office-products?activetab=tab:primaryr2

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
DeepakS 2,301 Most Valuable Professional on 17 Mar 2020 at 18:33:25

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Re: Planner and Teams Connection Invalid, BUT Project online connection is working and functioning correctly.

Hi @gb2020

One thing i noticed when you create your flow using template both Teams and Planner connection are invalid. click on ... and select add new connection. you should get the valid connection this page before you move forward.

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gb2020 16 on 17 Mar 2020 at 18:18:14

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Re: Planner and Teams Connection Invalid, BUT Project online connection is working and functioning correctly.

Thank you for your response @DeepakS

Here are some screenshots below. I'm using my business account so it shouldn't be due to lack of O365 access.

Invalid connections to Teams and Planner

Invalid Connections

Failed to fetch in this flow, planner showing as invalid connection
Failed to Fetch, Invalid Connection

Planner and Teams showing as connected in ConnectionsShowing as connected in Connections
Project Online showing as connected, no failed fetch etc.
Connected to Project Online
DeepakS 2,301 Most Valuable Professional on 17 Mar 2020 at 17:30:46

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Re: Planner and Teams Connection Invalid, BUT Project online connection is working and functioning correctly.

Hi @gb2020

Could you please share a screen capture of flow?