Hi experts,
We have tried the liquid code in this article: https://community.dynamics.com/365/customerservice/f/dynamics-365-for-customer-service-forum/390687/add-portal-notification-tab-whenever-a-ticket-is-updated-by-helpdesk/1194227#1194227
but seemed that this line does not work as expected:
{% assign countNotification = my_query.results.entities.size %} it always shows the value = 0.
please advise.
Many thanks in advanced.
Thanks hershal1999.
Created new entity permission and it works. Just be back here to confirm the solution.
Cheers!
Check the table permissions on the table that you have this query, FetchXML atlest needs read table permissions on the entity that you are querying.
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