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Session Id : qSv3tFWQzOvCEpIYRsTAK4
Power Apps - Microsoft Dataverse
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Error when logging in

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Posted on 28 Oct 2020 09:47:31 by

The following error occurs when one of my users uses the app:

"Something went wrong. There was a problem logging in."

EsmeeMocking_0-1603878155197.png
How can I help?

 

I have the same question (0)
  • H Sheild Profile Picture
    3,005 Most Valuable Professional on 29 Oct 2020 at 16:32:08
    Re: Error when logging in

    Hi @EsmeeMocking 

     

    Can the user login to Power Apps via a web browser on a PC? This will help determine if it is a phone app issue or permissions/licensing issue.

     

    If they can login on their PC then I would get them to remove  the Power App app from their phone and re-install it again.

     

    If the fails then raise a case with Microsoft support

  • RishabBehl31 Profile Picture
    180 on 28 Oct 2020 at 13:42:43
    Re: Error when logging in

    Hey @EsmeeMocking ,

     

    Try logging in Incognito mode of your browser. May be that helps. 

     

    I hope this simplifies your query if any more question let me know.

     

    Warmly

    ----------------------------------------------------------------------------------------------------------------

    Thanks for taking my inputs. If you're digging into it, a Thumbs up is appreciated! Or if my suggestion solved your issue, please Accept it as a solution. This way everyone would be able to get the solution if they face a similar problem

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