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Hi All, On my PowerPages website I need to provide a hardcopy "ApplicationForm.docx" file for users to download.
I have found that I can use 'Web Files' within Portal Management, and then Notes to store the "ApplicationForm.docx" file however when I do so I receive a message "This file format is not supported. You can try with one of the supported formats: PNG, JPEG, GIF"
How can I add to this supported formats list so it accepts my .docx file? Thanks
Resolved this. Dragging and dropping a file from my desktop to Notes resulted in"This file format is not supported. You can try with one of the supported formats: PNG, JPEG, GIF"
However clicking on the paperclip within Notes and attaching via that method worked fine
Hi @PurdyeS
I have tested this on two sites. I can upload .docx or .doc format.
Try this
In Portal management:
1. Click Settings > Advanced settings
2. Settings > Administration > System Settings
3. Under General tab> Set blocked file extensions for attachments
4. Make sure there is no ".docx or .doc"
5. Hit Ok and refresh the portal
Hope it helps.
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