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The BOT is no more running on the webdemo et production website..

Posted on by

Hi,

 

I have a bot in production from 6 months ago but suddenly he stop working properly. (no recent publish) 

The window displays a furtive message with "connecting" and after that, nothing... stay blank.

 

when i test the bot in the studio all is ok but when i'm opening the demo website, i encountered the same problem...

 

I have this problem since 5 days ago...

if someone have an idea..

  • ParetoLabs Profile Picture
    ParetoLabs 7 on at
    The BOT is no more running on the webdemo et production website..
    +1 we have the same issue. This is frustrating...
  • adilei Profile Picture
    adilei on at
    Re: How to integrate the Azure Open AI API chatbot to Model Driven Application

    @sainathposamp is this related specifically to Copilot Studio? If it does, I suggest you start a new thread

  • sainathposamp Profile Picture
    sainathposamp 2 on at
    How to integrate the Azure Open AI API chatbot to Model Driven Application

    Hi,

     

    Integrate the Azure Open AI Apis chatbot in Model Driven Application.

     

    Any have integrated this before?

     

    If yes , Please share the steps and best approach 

  • SRU0001 Profile Picture
    SRU0001 on at
    Re: The BOT is no more running on the webdemo et production website..

    is the web security channel the setting for "require secured access" is on disabled

  • SRU0001 Profile Picture
    SRU0001 on at
    Re: The BOT is no more running on the webdemo et production website..

    no, all is loaded in 4.16s

  • adilei Profile Picture
    adilei on at
    Re: The BOT is no more running on the webdemo et production website..

    Can you see any errors or timeouts in the network tab? 

  • SRU0001 Profile Picture
    SRU0001 on at
    Re: The BOT is no more running on the webdemo et production website..

    this is the only error :

    SRU0001_0-1706348240300.png

     

  • adilei Profile Picture
    adilei on at
    Re: The BOT is no more running on the webdemo et production website..

    Check for any errors in the browser's "Developer Tools"

  • SRU0001 Profile Picture
    SRU0001 on at
    Re: The BOT is no more running on the webdemo et production website..

    i've tried why my Iphone, with edge and chrome, on several computers and networks,   the window is only blank no error message.

    SRU0001_0-1706343735405.png

    when I'm looking in debug mode on the demo website i've this message but its seems not to identified as the problem source.

    SRU0001_1-1706343913753.png

     

    when i try the bot in the studio , all works properly

    SRU0001_2-1706344011923.png

     

  • adilei Profile Picture
    adilei on at
    Re: The BOT is no more running on the webdemo et production website..

    Can you check your browser for any client side errors?

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