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Session Id : 3/FV0H5tzTDQH9Bu3ASf5c
Power Pages - General Discussions
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Error Action 'Get_user_profile_(V2)' failed

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Posted on 7 Apr 2025 10:55:39 by 4
Hello, the issue that I am having with the Task’; Get user profile (V2).
It seems that everyone within mine organization it is processing fully but everyone outside with a different email address is receiving the below error.
How can this be resolved or what do I need to change ?

The automated flow that I created is gathering all the incoming email addresses that we receive in our general mailbox in an excel list.
It is taking some information like subject, date/time, Sender (from), etc.

I hope that there is a solution to fix this error.
 
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  • GK-07041031-0 Profile Picture
    4 on 07 Apr 2025 at 11:53:24
    Error Action 'Get_user_profile_(V2)' failed
    Thank you Dj Jamba,
     
    Can you explain where i need to add it 
  • DJ_Jamba Profile Picture
    2,815 Super User 2025 Season 1 on 07 Apr 2025 at 11:13:49
    Error Action 'Get_user_profile_(V2)' failed
    Unless you add all of your external contacts to AD (Entra ID), the Get user profile (V2) connector will never work for external contacts...

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