Display full timeline (annotations) on portal

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Posted on by Xv

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My goal is to display the full timeline of a case in a Self Service Portal, Notes, emails, attachments etc.

I am currently using FetchXML to get ~~a case's related~~ annotations and am running into what I think is a permissions issue.

This is the error when I try to display the result of the FetchXML.

Notes: Liquid error: Exception has been thrown by the target of an invocation.

This is the fetchxml and liquid, without any conditions.

{% fetchxml thenotes %}
<fetch version="1.0" output-format="xml-platform" mapping="logical" distinct="false">
 <entity name="annotation">
 <attribute name="title" />
 </entity>
</fetch>
{% endfetchxml %}

 Notes: {{ thenotes.results.entities.size }}

Here are the permissions that are set:

Annotation and Activity Pointer have global access rights.

Any idea how to display all timeline records?
Is this a permission issue? "Liquid error: Exception has been thrown by the target of an invocation.

Your advice is appreciated.

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oliver.rodrigues 9,471 Most Valuable Professional on at

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The issue here is that the title attribute is actually called subject

just change your fetch and it should work fine

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Xv 152 on at

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Doh! thank you!

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evergara 5 on at

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Hi Xv,

I am having the same problem. May I know how can I do this? Where should I apply the code above?

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oliver.rodrigues 9,471 Most Valuable Professional on at

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hi @evergara did you get your issue sorted?

Do you already have your fetchxml anywhere in the portal to render the content?

Might be worth opening a new thread.

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