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invalid connection in microsoft 365 outlook

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Posted on by CU20040136-0

hello may I ask some query regarding this problem how can I resolve this? I was connected from the username that the program gave to us. Appreciate your kind response and thank you

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stampcoin 5,058 Super User 2025 Season 2 on at

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@CU20040136-0 Hi,

First try is click the ..., see if you can re-add it. If not:

Go to Power automate portal, https://make.powerautomate.com,

On the left menu, choose More, choose Connections, you will see a list of connection you use.

Find outlook365/outlook connection ( you may have more than one), delete them.

Try to clear the cache of the browser.

and retry your flow build.

if you cannot make it, send email to PowerUp-Support@microsoft.com

For temp solution, use your own personal outlook account.

good luck.

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II-21051200-0 9 on at

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@stampcoin I think the real issue, we do not have Outlook License :

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stampcoin 5,058 Super User 2025 Season 2 on at

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@II-21051200-0 Hi,

According your screenshot, you are absolutely right.

I am surprised that there are cases now and then like this.

I don't know how the power up program tells regarding using those products during the journey....

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II-21051200-0 9 on at

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@stampcoin I have not found anything about, so I have used my personal Outlook 365 account. Otherwise there is an option to replace the action by simple Outlook (hotmail) account.

Because of this, it is hard to follow the video "6. Build a Student loan notification flow using Copilot" in module "Create school library workflows with Power Automate cloud flows".

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