Email notification(V3) not working

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Posted on by Sunny_How

Hi,

I'm doing a flow to send email notification based on response from Microsoft form.

The flow completed successfully but email not received.

I tried run both send an email notification (V3) & send me an email notification concurrently.

I can receive the mail from 'send me an email notification' but not from 'send an email notification (V3)'.

Sunny

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Using flows

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Sachelaridi 6 on at

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Hello, I have in use "send email notification V3". I share with you a picture of the configuration details.

I hope it helps

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v-bacao-msft on at

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Hi @Sunny_How ,

First try adding a new Mail connection, then re-run Flow and see if you can receive notification.

Second, you can check whether there are any policies in the organization that prevent you from receiving messages from microsoft@powerapps.com. You can also check whether there are notifications in the junk folder.

Third, you can try to subscribe to the notification through the following form:

https://forms.office.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbR3C9XjiHUVxLhDY4Jhbh4V1UM0I5QTNBV0ZIQzg4VFhVWFpVQ1RBTlVWUS4u

Best Regards,

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Sunny_How 9 on at

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Hi All,

Thanks a lot for the help.
Just found out all the mail went into my spam mail as the company IT auto segregate the mail as spam mail.

I had managed to get our company IT to resolve the issue.

Thanks

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Community Power Pla... on at

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I tried the form to resubscribe a user, but although the emails got through about the resubscription, the notification emails still don't get through!

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elena_ 18 on at

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Hi there,

I'm using the Email notification(V3) in several flows which were working fine until yesterday. Looking at each flows run it shows that it was successful and that the notification was sent but the emails are not coming through. I've tried the solutions provided previously in this thread ( added a new connection, used the link to subscribe to the PowerApps and Flows mailing list). Also, I can receive other types of emails via Power Automate.

Is anyone else experiencing this issue? - any advice?

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sundarflow 2 on at

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Hi,

I do have the same problem now; flow was sending emails until yesterday and stopped working from today

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Naseef 11 on at

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Hi, Exactly the same. I was bitten too. . .

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Naseef 11 on at

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Is it working for anyone yet? I tried the alternatives from from the soution too. But didn't help much !

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Sunny_How 9 on at

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Hi Naseef,

The V3 is working but it was sometime blocked by the IT email spam control.
Thus, some people might not be able to receive it unless they set the email from PowerApps as white list.
The other approach which I had taken is created an separate email address and used it to send notification using V2.

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elena_ 18 on at

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Hi @Sunny_How - I had IT check in case it was blocked by them, but that was not the case. V3 is still not working for us. I'm hoping that adding V2 emails to the flows will be my last resort.

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