Hi,
I have created an approval flow in PA which is manually triggered from within a SP Doc Library. This was required as we needed
The issue is somewhat usability based where even though some training and awareness may mitigate it, that is deemed unacceptable by "the business".
So here's the issue.
As we have approval enabled on the document library, when a user selects a document they wish to submit for approval, there are multiple options available to them.
We want users to go with option 1 above. However, if a user chooses option 2 or 3 then they bypass our PA approval workflow and nobody is notified of the approval. Whats more, if any of the approvers happen to see a document is pending approval and they then approve through the SP interface, then the columns are not updated (as per requirement 2 at the top of this post).
So my question to the many people smarter than myself here is how can we address this issue so that all roads lead to option 1 above i.e. our PA approval workflow.
Seems like there must be a way to get around the native controls bypassing a custom approval workflow.
Any thoughts would be greatly appreciated!
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