Azure Functions error handling and retries- Dataverse

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Posted on by DynamicsHulk365

Hello Experts

I created an Azure Function that is called from CRM via WebHook. It is linked with action in CRM. Calling the action new_apidemo triggers the execution of the Function.

If the event of an Azure Function fails, this is the message that I receive.

Microsoft Dynamics 365 can’t complete your request. The webhook service endpoint may be configured incorrectly or is not available. Contact the service endpoint owner or your system administrator to validate your configuration. If the problem persists, contact Microsoft Dynamics 365 customer support for help.

Is it possible to pass additional messages back to Dynamics when validations fail in flow, explaining what exactly failed so that users of Dynamics 365 can take appropriate actions?

Thanks

-Sri

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Power Platform Build Tools

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Verified answer

cchannon 4,702 Super User 2025 Season 1 on at

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Re: Azure Functions error handling and retries- Dataverse

Unfortunately, no. That error message is exactly as designed. The only way to know what the failure was is to download the log from that error dialog. More info will be found there, but it won't be user friendly.

https://learn.microsoft.com/en-us/power-apps/developer/data-platform/use-webhooks#synchronous-webhooks