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Session Id : aF+HVj4BLOP+maCg9+foDb
Power Automate - Building Flows
Answered

Approval Response is missing from Flow

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Posted on 13 Apr 2020 20:20:34 by 57

I've created a basic Flow that interacts with a SharePoint list, has an Approval step and Condition, but when I try to capture the response to the Approval there is no option to do that. What am I missing? See images below. 
Also how do I capture the Approver's response to a approval record?  

 
 

Here are the available data elements:Here are the available data elements:Here is the beginning part of the Flow..Here is the beginning part of the Flow..

  • IT_Matt Profile Picture
    57 on 18 Mar 2021 at 15:44:27
    Re: Approval Response is missing from Flow

    I'm not sure I can follow along without seeing it. I think you might want to post a new thread and include a screen capture of your complete flow so others can follow along and help out. This thread has a solution so there isn't going to be much response to your issue. 

  • DCNehs Profile Picture
    407 on 18 Mar 2021 at 14:28:08
    Re: Approval Response is missing from Flow

    I'm pulling that information from a secondary list so we don't have to hard code.  It's a big approval workflow.  I placed my email in that secondary list so that i get the approvals for now.  I am getting the approvals but when the outcome area empties out, it sends it on the wrong path.

    There is a filter so that it looks at the certain columns on who to send to.

  • IT_Matt Profile Picture
    57 on 18 Mar 2021 at 14:22:15
    Re: Approval Response is missing from Flow

    I would set the "Assigned To" field of your approval record to your email address for testing purposes so you receive the approval email and can respond to it. Ignore the variable I'm using in the screenshot below. Just put your email address in that field. Let me know if that works. 

    Approval_ScreenShot.jpg

  • DCNehs Profile Picture
    407 on 18 Mar 2021 at 13:54:09
    Re: Approval Response is missing from Flow

    outcome.jpg

     

    WHile I've been testing, i've noticed that the workflow sends an incorrect email or goes on the wrong path because the outcome has been emptied out.

  • IT_Matt Profile Picture
    57 on 18 Mar 2021 at 13:42:36
    Re: Approval Response is missing from Flow

    @DCNehs 
    I'm a little confused as to what's going on, so could you provide me with more information? 
    Are you saying that you are responding to the approval (email) but your Flow is not capturing that Response or Outcome? What does the run history say about your flow? Is there errors or is it still running? 

  • DCNehs Profile Picture
    407 on 17 Mar 2021 at 22:08:58
    Re: Approval Response is missing from Flow

    I'm using a start and wait and the "Outcome" still keeps emptying.  Not sure what's going on.  I've tried both Response and Outcome.  Maybe doing something wrong?

  • IT_Matt Profile Picture
    57 on 14 Apr 2020 at 19:23:44
    Re: Approval Response is missing from Flow

    @alrez Thank you! This did the trick. 

    Thank you both. 

     
  • ChristianAbata Profile Picture
    8,947 Most Valuable Professional on 14 Apr 2020 at 01:10:43
    Re: Approval Response is missing from Flow

    hi @IT_Matt  shure this is because you need to add a start and wait for an approval action.

    see

    start.PNG

  • IT_Matt Profile Picture
    57 on 13 Apr 2020 at 22:12:32
    Re: Approval Response is missing from Flow

    @ChristianAbata Thank you for the prompt response. The screen caption above is in alphabetical order and "Outcome" is not an option (even in the options not pictured). I'm not a pro at Power Automate so I looked up "Choose an Action" and "Outcome" and it  wasn't an option there either. Your guidance is greatly appreciated. 

  • Verified answer
    alrezac Profile Picture
    on 13 Apr 2020 at 21:42:56
    Re: Approval Response is missing from Flow

    Hi Matt,

     

    You need to add the wait for an approval action before you can select outcome like what has already been suggested. As of right now with how you have it built you are just creating an approval and the Flow continues on with running without waiting for a response which means it cannot track the outcome. You need to set the flow to wait for a user to provide it with an outcome before that option will show. Take a look at my attached screenshot if you need help.

     

    Regards,

     

    Alex

     

    -------

     

    Community Support Team _ Alex Rezac
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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