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Power Pages Capacity

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Posted on by Steve Pillar

Hi,

I've received an automated email this morning from Mircosoft Power Platform, with the message "You have exceeded your Microsoft Power Pages capacity". It concerns one of our environments, as being over capacity in each of the last 3 months. The over-capacity is given in the form 2/0, 1/0, and 1/0 respectively. Not sure what this means.

Can anyone enlighten me and also advise, in terms of getting further details on actual capacity used against that allowable?

Is the only option to purchase extra capacity?

Have Microsoft changed their licensing model recently?

Many thanks

Steve

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Inogic 1,135 Super User 2025 Season 2 on at

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Hi @sdpillar ,

1) Over-Capacity Format: The over-capacity values you’ve received are in the form of X/Y, where:
X represents the actual capacity used.
Y represents the allowable or purchased capacity.
For example:
2/0: You’ve used 2 units of capacity, but the allowable capacity is 0.
1/0: You’ve used 1 unit of capacity, but the allowable capacity is still 0.
2) Understanding Capacity Usage:
When you exceed your storage capacity entitlement, you’ll receive notifications alerting you to the over-capacity usage.
To get further details on the actual capacity used against the allowable, you can check the admin center for specific insights. Refers to https://learn.microsoft.com/en-us/power-platform/admin/capacity-storage

3) Options for Addressing Over-Capacity:
Purchase Extra Capacity: If you consistently exceed your capacity, purchasing additional capacity is an option. This allows you to accommodate your organization’s needs.
Free Up Capacity: Sometimes, capacity can be freed up by optimizing your usage.
Refer to https://powerusers.microsoft.com/t5/Microsoft-Dataverse/O365-licence-but-exceeding-Capacity/m-p/487986/highlight/true
Thanks!
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Steve Pillar 8 on at

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Many thanks! Very useful and appreciated

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Steve Pillar 8 on at

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Do you think there may be an adverse impact on the performace and functionality of the Customer Service environment, with Chat functionality, for example?
Thanks
Steve

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