web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / Adobe Acrobat Sign con...
Power Automate
Unanswered

Adobe Acrobat Sign connector cration error Failure passed to redirect url. error_description=Your product edition does not support account scopes error=access_denied

(2) ShareShare
ReportReport
Posted on by 18

I have this connector working perfectly until yesterday, and when I tried to fix the connector, it gives me this error pop-up:

 

Ben888_0-1706157655998.png

Please help!

Categories:
I have the same question (0)
  • Kasankha Profile Picture
    22 on at

    I am also experiencing the same issue since yesterday 24 January 2024.

    MicrosoftTeams-image (2).png

     

  • Ben888 Profile Picture
    18 on at

    Are you able to find out why? I read that it might be related to the enterprise edition. I'm using the Acrobat Pro.

  • Kasankha Profile Picture
    22 on at

    We are currently investigating and trying to contact Adobe. I'm using the Acrobat Sign Solutions for Business Azure

     

  • ITM-STS Profile Picture
    21 on at

    I had the same error with Adobe Acrobat Pro subscription.

    Everything was fine until January 23.

    Adobe said it's not them and try to contact Microsoft. Strangely, this falls exactly on the date of the latest adobe sign update.

    Capture d’écran 2.png
  • Karl_membrut Profile Picture
    4 on at

    I've excatly the same issue too. No solutions after 2 hours with adobe support...

  • Aykutyilmaz Profile Picture
    32 on at

    I have talked to Adobe Support. They accepted that there is a problem from their side which effects power automate.
    They are working on it and soon they will push the code !!!soon!!!
    I have talked to them on 25/01 fyi.

  • Ben888 Profile Picture
    18 on at

    Can you ask them how soon?

  • Kasankha Profile Picture
    22 on at

    @Aykutyilmaz thanks for the update. This has seriously interrupted our normal operations 😢

  • Aykutyilmaz Profile Picture
    32 on at

    They just say asap. I got no answer for exact date. I am already thinking to use DocuSign. It means a lot of changes in flows. Adobe's support is really bad.

  • Aykutyilmaz Profile Picture
    32 on at

    Same here. We can't wait Adobe to fix it i guess. Looking for an alternative.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Leaderboard > Power Automate

#1
David_MA Profile Picture

David_MA 60 Super User 2026 Season 1

#2
Haque Profile Picture

Haque 54

#3
Expiscornovus Profile Picture

Expiscornovus 47 Most Valuable Professional

Last 30 days Overall leaderboard