Service Desk Template does not show any data on Dashboard page

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Posted on 9 Apr 2021 07:46:52 by JacobH2

Hi, I am new to use PowerApp. And now I am trying to use PowerApps template "Service Desk". But "All tickets" page does not show any data even ticket can be clicked and jump to another page which is ticket details. Data source file stored in OneDrive.

Please help.

Screen Shot 2021-04-09 at 16.46.30.png

Screen Shot 2021-...

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timl 35,437 Super User 2025 Season 2 on 09 Apr 2021 at 09:30:15

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Re: Service Desk Template does not show any data on Dashboard page

@JacobH2

If you created this app some time ago, an update to Power Apps may be the cause of this problem.

If you change the formula here to the following, does the error go away (note the ThisItem keyword)?

If(IsBlank(AssignedTo),"None",ThisItem.AssignedTo)