Extract Document using an AI model not working

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Posted on 9 Oct 2024 14:34:41 by SC-09101416-0

My Power Automate flow that extracts PDF files using the "Extract information from documents" action appears to stop working some time last night. All errors were related to "dependency failure"

Anybody else experiencing this?

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AI Builder

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SaiRT14 1,966 Super User 2025 Season 1 on 20 Oct 2024 at 17:08:31

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Extract Document using an AI model not working

Generally when i see an issue with any service:

Confirm that the AI Builder service (used by the "Extract information from documents" action) is available and functioning properly by checking the Microsoft 365 Service Health Dashboard for any outages or issues.
Borges 25 on 09 Oct 2024 at 18:14:03

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Extract Document using an AI model not working

@FLMile, they should at least post something here https://twitter.com/MSFT365Status
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Michael E. Gernaey 42,076 Super User 2025 Season 1 on 09 Oct 2024 at 17:51:49

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Extract Document using an AI model not working

HI

yeah its been an issue across many services in and out of PA