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Power Pages - General Discussions
Answered

How can I remove the chat widgets from pages and from forms

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Posted on 6 Aug 2024 17:07:13 by MJWhite 338
Hi there
It looks like there is a chat widget on each page and each form by default (see screenshot below).
I can't see where to turn them off.
Any suggestions?
 
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  • MJWhite Profile Picture
    MJWhite 338 on 09 Aug 2024 at 17:07:36
    How can I remove the chat widgets from pages and from forms
    Thanks @Fubar
    The 'create copilot' option had been selected automatically.
    Martin
  • Verified answer
    Fubar Profile Picture
    Fubar 7,930 Super User 2025 Season 1 on 07 Aug 2024 at 22:15:49
    How can I remove the chat widgets from pages and from forms
    If you cleared the Portal Cache (re-previewed the site or manually using _services/about )
    check if Co-Pilot has been added, in the Power Pages designer, edit the Site and go to Setup in the left hand menu, and then check if Co-Pilot has been added and enabled.
  • MJWhite Profile Picture
    MJWhite 338 on 07 Aug 2024 at 11:49:06
    How can I remove the chat widgets from pages and from forms
    Thanks @Fubar
     
    There wasn't a Content Snippet with this name, but I added one as follows:
     
     
    Unfortunately, I'm still gettting the widget on the page, basic form and quick view form:
     
     
     
     
     
     
     
  • Suggested answer
    Fubar Profile Picture
    Fubar 7,930 Super User 2025 Season 1 on 06 Aug 2024 at 22:09:51
    How can I remove the chat widgets from pages and from forms
    In the Portal/Power Pages Management App, you should find a Content Snippet called something like "Chat Widget Code" clear its contents (this is what gets included on every page - haven't done a chat in a long time but don't remember it being on Basic Forms also).

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