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Metadata filter labels not showing for users on attribute filter set

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Posted on by Mnomo12

I have a list being surfaced on power pages with metadata filter enabled and attribute filter sets defined. This was working as expected. Overnight the labels for the options under each attribute filter set are no longer showing up to users (note-the filters themselves continue to show and work as normal when you select apply- the user just cannot see the label when selecting). This problem is now across across multiple power page sites and different environments where no changes have been made.

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colin-ash 7 on at

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Experiencing the same issue here.

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EmadBeshai 806 Moderator on at

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Hi @Mnomo12 and @colin-ash ,

I can see a lot of users are suffering from the same issue, but and that is happened after some Power Pages are updated.
As a temp solution please catch the label of that field by using the Jquery and overwrite the empty label, that for sure not the best but if you have this on project and want urgent solution till getting it fixed form Microsoft and also at the mean tine please open ticket with Microsoft.

If this post helps you with your problem, please mark this answer as Accepted Solution.

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Mnomo12 38 on at

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Hi @colin-ash and @EmadBeshai . Raised a ticket with Microsoft and they have identified that the issue is a known issue in portal version 9.6.6.11. Current workaround is to downgrade the portal to the previous version via raising a ticket with them. The labels issue should be fixed in the next release (some point in the next 4 weeks).

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colin-ash 7 on at

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@Mnomo12 What was you process for submitting the ticket for the downgrade?

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Mnomo12 38 on at

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@colin-ash Microsoft asked for the Portal URL and Portal ID and handled it on their end as part of the original ticket I raised above.

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