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Image in adaptive card for MS Teams not displaying

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Posted on by ShadowTech

Hello,

I have created an adaptive card for a post to MS Teams. Everything works except the image does not display. All it shows is undefined where the picture should be. The image is well within the 1024x1024 and 1mb size (.png). This image is hosted in a folder in SharePoint

Also, the image displays fine on the web. I'm assuming this is an issue with credentials. So then I guess my question would be then what is the best course of action/ solution and how to perform that solution?

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Building flows

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ChristianAbata 8,951 Most Valuable Professional on at

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hi @ShadowTech the image has public access?

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Community Power Pla... on at

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I have exactly the same issue. My images have permissions set for everyone.
On the Teams desktop app the images do not display.

On the teams web app everything works fine.

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ShadowTech on at

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I think I was reading something where its the way the desktop application authenticates or something. Not sure why. They both have the same access.

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ChristianAbata 8,951 Most Valuable Professional on at

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@ShadowTech @Anonymous you could try by uploading the same image into a public service like imgur or google, I try and in both places the public image is displayed.

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Community Power Pla... on at

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@ChristianAbata . that fixed my issue. Thank you!

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MV-10091043-0 19 on at

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I don't think it fixes this issue. We have images that must stay in local SP library. I created bug report and hopefully it will be fixed.

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hermkars 14 on at

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Instead of using the image URL, try adding the thumbnail URL property (small, medium, large) of the
file to your adaptive card.

Thumbnails are generated outside of your tenant and the URL provides an access token, so that you can display the thumbnail in your Team desktop app.

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lionelp 61 on at

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@hermkars
Thumbnails are generated outside of your tenant and the URL provides an access token, so that you can display the thumbnail in your Team desktop app.

yes this method works fine but the thumbnails expire very quickly, i am unable to display an image of my sharepoint on an adaptive card.
Has anyone happened to do it?
Thank you

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Community Power Pla... on at

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You can use th website 64-image.de and past the code in the url instead

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MarioOne 67 on at

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Hello Team,

Does anyone reached the stage where adding an image got solved by MSFT? I am falling again to the same issue where adding an image becomes a no possibility. Has it been ever resolved putting the issues in a straightforward manner?

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