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AI Builder Azure Open AI GPT throwing error when moving the app to a new environment using deployment pipeline

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Posted on 28 Mar 2023 08:37:40 by dipteshbosedxc

Error Code: Create text with GPT.Predict failed: {"error":{"code":"0x80048d06","message":"{\"operationStatus\":\"Error\",\"error\":{\"type\":\"Error\",\"code\":\"ModelNotSupported\",\"message\":\"This scenario is not supported in this environment.\"}}"}}

Troubleshooting performed:

Validated Environment Settings - AI Builder Preview is enabled in all the three environments (dev, test, prod)
Deployment validator passed all checks as well (although it had thrown an error earlier as I had not installed creator kit in all the environments). That was resolved after installing Creator Kit in Test and Prod as well

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kneely-STL 4 on 18 Apr 2025 at 15:21:50

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AI Builder Azure Open AI GPT throwing error when moving the app to a new environment using deployment pipeline

We were getting the same error message. After some investigating we found that the AI Prompt setting on the environment unexpectedly turned off. When we turned it back it worked again. Not sure what would cause this to be enabled then disable it? We are not aware of anyone manually disabling it. Unfortunately we don't have tenant level admin access to see the logs on AI Builder credit usage. Might be worth a shot to check this setting on the environment.
RPlatt 6 on 15 May 2024 at 08:32:40

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Re: AI Builder Azure Open AI GPT throwing error when moving the app to a new environment using deployment pipeline

Trying to run a template advertised by PA ...

... same error.
at_jna 8 on 06 Jan 2024 at 12:26:26

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Re: AI Builder Azure Open AI GPT throwing error when moving the app to a new environment using deployment pipeline

Having the same issue. Did you solve it? Thanks
prontosmogg 2 on 16 Nov 2023 at 19:34:55

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Re: AI Builder Azure Open AI GPT throwing error when moving the app to a new environment using deployment pipeline

Hi, I'm getting exactly the same error and not sure where going wrong.

{\"operationStatus\":\"Error\",\"error\":{\"type\":\"Error\",\"code\":\"ModelNotSupported\",\"message\":\"This scenario is not supported in this environment.\"},\"predictionId\":null}"

Thanks
plarrue Moderator on 01 Apr 2023 at 20:18:16

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Re: AI Builder Azure Open AI GPT throwing error when moving the app to a new environment using deployment pipeline

Hi @dipteshbosedxc

Can you please provide us your Environment and Organization ID?

Find your environment and organization ID and name - Power Platform | Microsoft Learn

You can send it to aihelpen@microsoft.com

Thanks,

Regards
plarrue Moderator on 30 Mar 2023 at 15:29:25

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Re: AI Builder Azure Open AI GPT throwing error when moving the app to a new environment using deployment pipeline

Hi @dipteshbosedxc ,

Thanks for reaching out. We will investigate your issue and share our findings.

Regards

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